Hotel Policies
At Canario Boutique Hotel, we strive to provide a comfortable and enjoyable experience for all our guests. Please take a moment to review our official policies to ensure a smooth stay.
Reservation & Cancellation Policy
- All cancellations must be submitted and confirmed via email.
- Telephone cancellations are not accepted.
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Cancellations must be made at least ten (10) days prior to arrival to avoid penalty. No refunds are issued for no-shows, late arrivals, or early departures.
- Group reservations (three or more rooms) require a 50% deposit and are also subject to a 10-day cancellation policy.
- Group cancellations made within 10 days of arrival will be charged the total stay amount.
Rates & Payments
- Rates are based on single or double occupancy per night.
- Rates do not include a 5% Energy Surcharge and a 9% Hotel Tax.
- Discounted rates cannot be combined with other promotions or offers.
- All rates are subject to change without prior notice.
Check-In & Check-Out
- Check-in: 4:00 PM
- Check-out: 11:00 AM
- Guests occupying a room beyond 11:00 AM may be charged for an additional night.
Pet Policy
- Small and medium-sized pets are welcome.
- A $25 per pet, per night fee applies.
- Pets must remain in a kennel while in the room and on a leash in public areas.
Non-Smoking Policy
- All guest rooms are 100% smoke-free.
- A $450 cleaning fee will apply if smoking is detected inside the room.
Liability & Property Care
- The hotel is not responsible for accidents, injuries, or loss of money or valuables.
- A $200+ fee applies for any damage to hotel property.
- Lost or damaged keys:
- Room key: $150 fee
- Safe boxes must be unlocked at check-out.